topic Re: SUBSCRIPTION CANCELED WITHOUT NOTICE - NEED TO SPEAK WITH REPRESENTATIVE!!!!!!!! in Subscriptions and Services

SUBSCRIPTION CANCELED WITHOUT NOTICE - NEED TO SPEAK WITH REPRESENTATIVE!!!!!!!!

MAD2017 — Tue, 28 Feb 2023 17:19:13 GMT

We are a retail business and have had a nest aware subscription for years!! Our credit card was hacked. Before I could update, Nest Aware canceled our services. I have saved videos of shoplifters and other important saved videos. I do not want to start over!

Re: SUBSCRIPTION CANCELED WITHOUT NOTICE - NEED TO SPEAK WITH REPRESENTATIVE!!!!!!!!

MplsCustomer — Tue, 28 Feb 2023 17:29:34 GMT

@MAD2017

You could try the "Contact us" option under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en&co=GENIE.Platform%3DAndroid

Re: SUBSCRIPTION CANCELED WITHOUT NOTICE - NEED TO SPEAK WITH REPRESENTATIVE!!!!!!!!

janthadeus — Sat, 04 Mar 2023 23:01:10 GMT

Hi folks,

Checking in — were you able to speak to our support team as shared by MplsCustomer? If so, how did it go? Let me know if you need anything else.

I appreciate the help, MplsCustomer.

Thanks,

Re: SUBSCRIPTION CANCELED WITHOUT NOTICE - NEED TO SPEAK WITH REPRESENTATIVE!!!!!!!!

janthadeus — Wed, 08 Mar 2023 00:01:06 GMT

Hey MAD2017,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Re: SUBSCRIPTION CANCELED WITHOUT NOTICE - NEED TO SPEAK WITH REPRESENTATIVE!!!!!!!!

janthadeus — Thu, 09 Mar 2023 00:06:54 GMT

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,