topic Re: Nest aware plus in Subscriptions and Services

Nest aware plus

KaveMan — Mon, 17 Apr 2023 14:24:39 GMT

Familiar faces recognition works great. But I’d like to NOT be notified of a familiar face. And only be notified of UN-familiar faces. Is this available?

If not, it should be an option to avoid unwanted and unnecessary people alerts.

Re: Nest aware plus

JillG — Mon, 17 Apr 2023 15:28:54 GMT

Hi @KaveMan

I also would like that option but as it is now we still get the notification. Best thing would be to send feedback.

This is a feature request that is super popular here in the Community!

Re: Nest aware plus

KaveMan — Mon, 17 Apr 2023 15:35:34 GMT

Will do! I knew I couldn’t be the first to think of it lol. Thanks for the feedback!

Re: Nest aware plus

JillG — Mon, 17 Apr 2023 17:18:10 GMT

My notifications are of ME walking by the camera as a familiar face....so I totally get this!

Re: Nest aware plus

Kissarai — Sun, 23 Apr 2023 23:30:07 GMT

I really don't understand what the point of the familiar faces is if it doesn't block the notification. Keep the event in case something happens just don't tell me exactly how many trips I took to get the groceries in. What were they thinking?

Re: Nest aware plus

Lance_L — Wed, 12 Jul 2023 02:02:12 GMT

Hi everyone,

I understand that this would be a beneficial feature, but it is not currently available. We want to encourage you to send us feedback, as we are always looking for ways to improve our services based on our users' feedback and suggestions.

Please let me know if you have any further questions. Otherwise, I’ll be locking this thread in 24 hours.

Thanks for the help, JillG.

Regards,

Lance