topic Re: Nest subscription won’t allow record in Subscriptions and Services

Nest subscription won’t allow record

NearlyDoneWith — Fri, 29 Oct 2021 09:47:07 GMT

Hi.
I paid for my best aware subscription but it still won’t record motion or sound snapshots and only comes up at a screenshot of the time it happened.

I’m so close to just getting rid of everything google out of my house.

Re: Nest subscription won’t allow record

Brad — Fri, 12 Nov 2021 21:56:05 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed.

Do you still need help with this issue? I know that there's been a delay in response since you posted.
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest subscription won’t allow record

Eric_B — Fri, 19 Nov 2021 22:55:00 GMT

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Eric

Re: Nest subscription won’t allow record

Brad — Mon, 22 Nov 2021 22:38:46 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.