topic Viewing doorbell history in Subscriptions and Services

Viewing doorbell history

MichaelCassidy — Thu, 04 May 2023 16:44:55 GMT

My history is not even one day; it starts at 9:40 am it’s now 12:42pm.

Re: Viewing doorbell history

MplsCustomer — Thu, 04 May 2023 18:41:48 GMT

Do you have a Nest Aware or Nest Aware Plus subscription? If you do NOT have a subscription, then with the newer cameras and doorbells you get event video history for the most recent 3 hours, and with the older cameras and doorbells you get photo snapshots of activity for the most recent 3 hours.

https://support.google.com/googlenest/answer/9681538

Re: Viewing doorbell history

janthadeus — Tue, 09 May 2023 00:59:24 GMT

Hi folks,

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you have further questions or concerns.

I appreciate your help, MplsCustomer.

Thanks,

Re: Viewing doorbell history

Juni — Sat, 13 May 2023 03:14:48 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Viewing doorbell history

Juni — Tue, 16 May 2023 03:02:16 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni