topic need a 6 digit code in Subscriptions and Services

need a 6 digit code

peaches — Fri, 19 May 2023 18:44:16 GMT

Need 6 digit code. Cant reach cameras to see code

need a 6 digit code

peaches — Fri, 19 May 2023 18:41:07 GMT

need 6 digit code. Please

Re: need a 6 digit code

MplsCustomer — Sat, 20 May 2023 00:21:17 GMT

@peaches

You have to have the 6-character Setup Code printed on the camera or doorbell. We started writing down our Setup Codes just so we wouldn't have to climb a ladder and dismount our cameras.

Re: need a 6 digit code

David_K — Sun, 21 May 2023 10:52:27 GMT

We’re going to need some more information from you to be able to help you. Please can you explain the issue further? What 6 digit code are you referring to?

Re: need a 6 digit code

zoeuvre — Sat, 01 Jul 2023 17:26:46 GMT

Hi folks,

@peaches, thanks for reaching out, and I'm sorry for the late reply. I just want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate your help, @MplsCustomer.

Best,

Zoe

Re: need a 6 digit code

zoeuvre — Sat, 01 Jul 2023 17:11:29 GMT

Hi folks,

@peaches, I'll merge this thread with the main post, where all the updates will be posted, so we can communicate effectively. You can follow the main thread for news because this one will be locked automatically once merged.

I appreciate your help, @David_K.

All the best,

Zoe

Re: need a 6 digit code

zoeuvre — Tue, 04 Jul 2023 19:55:53 GMT

Hi peaches,

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,

Zoe

Re: need a 6 digit code

zoeuvre — Wed, 05 Jul 2023 20:45:15 GMT

Hi there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards,

Zoe

Re: need a 6 digit code

Karensnair — Thu, 06 Jul 2023 10:33:10 GMT

One camera alerts me the other two does not. That is my problem now.

Re: need a 6 digit code

EmersonB — Thu, 06 Jul 2023 22:43:17 GMT

Hey everyone,

@Karensnair, we appreciate you posting here in the Community. To confirm, how are you receiving your alerts? Is it through email notification, push notification or visitors announcements with your smart speaker? We would appreciate it if you could share more information so that we can check our options here to help you.

@peaches, just to make sure that everything is covered here, let us know if you still have concerns or queries.

Thanks for answering, MplsCustomer and Zoe.

Best,

Emerson

Re: need a 6 digit code

Juni — Tue, 11 Jul 2023 15:49:59 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: need a 6 digit code

Juni — Wed, 12 Jul 2023 21:05:10 GMT

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni