topic Re: camera renewal in Subscriptions and Services

camera renewal

dana1dw — Tue, 30 May 2023 18:39:14 GMT

billing question. Please contact me: 925.785.6445

camera billing renewal

dana1dw — Tue, 30 May 2023 18:30:27 GMT

Why am I being charged $100 for one camera renewal?

Re: camera renewal

MplsCustomer — Tue, 30 May 2023 21:46:22 GMT

@dana1dw

This is a customer forum. You could try the "Contact us" option under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

Re: camera billing renewal

zoeuvre — Sat, 03 Jun 2023 22:07:56 GMT

Hi there,

I'll merge this thread with the main post, where all the updates will be posted, so we can communicate effectively. You can follow the main thread for news because this one will be locked automatically once merged.

Best,

Zoe

Re: camera renewal

zoeuvre — Sat, 03 Jun 2023 22:13:15 GMT

Hi dana1dw,

Thanks for reaching out to us, and I'm sorry for the late response.

What type of Nest Aware subscription do you have? Have you checked for your past subscription renewal dates if they are already paid?

I'll look forward to your response.

I appreciate your help, @MplsCustomer.

Best,

Zoe

Re: camera renewal

zoeuvre — Tue, 06 Jun 2023 22:15:21 GMT

Hi folks,

@dana1dw, I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Thanks,

Zoe

Re: camera renewal

zoeuvre — Wed, 07 Jun 2023 22:29:07 GMT

Hi there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards,

Zoe