topic Re: Privacy & security in Subscriptions and Services

Privacy & security

Jdenise — Wed, 14 Jun 2023 18:10:08 GMT

I did not subscribe to nest or nest aware or anything else. I do not want to share control of my phone with anyone I do not have any smart devices I do not want a Google home I do not want any of this how do I turn it off

Shared controls

Jdenise — Wed, 14 Jun 2023 18:04:13 GMT

I would like to turn off shared controls. Not the notifications be controls. I do not want anyone else to be able to control anything on my phone Media or otherwise. Please tell me how to turn it off thank you

Shared controls

Jdenise — Wed, 14 Jun 2023 18:07:31 GMT

I would like to turn off shared controls. My ex has control of my phone I want him stopped tell me how to turn it off please.

Re: Privacy & security

MplsCustomer — Wed, 14 Jun 2023 19:18:20 GMT

@Jdenise

It's not quite clear what your concern is on this post and your other two.

You could try contacting Google Nest Support, starting with the link below. On the "Resources" page, don't click on any of the help topics; just click "Next step" to get to the phone or chat contact options.

https://support.google.com/googlenest/gethelp

Re: Privacy & security

zoeuvre — Tue, 20 Jun 2023 00:48:13 GMT

Hi folks,

Thanks for stopping by, @MplsCustomer.

@Jdenise, thanks for posting here in the Community forum, and I'm sorry to hear about the situation. Let me take a look at this for you.

I wanted to check if you managed to see the response above. Also, you can go to this page if you want to cancel a Nest Aware subscription. If you want to remove a particular member from your account, you may view this guide.

Let us know if you have any other questions. We’re happy to help.

Best,

Zoe

Re: Shared controls

zoeuvre — Tue, 20 Jun 2023 00:52:03 GMT

Hi Jdenise,

I'll merge this thread with the main post, where all the updates will be posted, so we can communicate effectively. You can follow the main thread for news because this one will be locked automatically once merged.

All the best,

Zoe

Re: Shared controls

zoeuvre — Tue, 20 Jun 2023 00:56:57 GMT

Hi Jdenise,

All the best,

Zoe

Re: Privacy & security

zoeuvre — Fri, 23 Jun 2023 00:50:06 GMT

Hi Jdenise,

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Thanks,

Zoe

Re: Privacy & security

Jenelyn_O — Mon, 26 Jun 2023 16:55:54 GMT

Hey Jdenise,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

I appreciate your help, @MplsCustomer and Zoe.

Regards,

Jenelyn