topic Re: is it possible to get google nest camera battery recording from last night? in Subscriptions and Services

is it possible to get google nest camera battery recording from last night?

posey_mvp — Wed, 05 Jul 2023 20:41:15 GMT

Hi,

I currently have free subscription but if I sign up for paid subscription, is it possible to get the video recordings from last night?

thanks.

Re: is it possible to get google nest camera battery recording from last night?

MplsCustomer — Wed, 05 Jul 2023 20:45:41 GMT

@posey_mvp

No. Video history for a Nest Aware subscription starts from when the subscription is purchased. The only way Google Nest could provide retroactive video recordings would require them to save video history without our permission.

Re: is it possible to get google nest camera battery recording from last night?

EdmondB — Sun, 09 Jul 2023 22:53:39 GMT

Hi posey_mvp,

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

Thanks for the input, @MplsCustomer.

Best,
Edmond

Re: is it possible to get google nest camera battery recording from last night?

zoeuvre — Wed, 12 Jul 2023 23:46:56 GMT

Hi folks,

@posey_mvp, I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,

Zoe

Re: is it possible to get google nest camera battery recording from last night?

zoeuvre — Thu, 13 Jul 2023 23:49:04 GMT

Hi there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards,

Zoe