topic Re: Nest vs Google Nest in Subscriptions and Services

Nest vs Google Nest

Wjones — Wed, 17 May 2023 02:28:18 GMT

I pay $150 a year to Nest to store my Nest camera history for 30 days. When I installed my indoor/outdoor battery Google Nest cameras I got sent emails about paying for Next Aware. Why aren’t these the same. Why can’t I pay one fee and get all my cameras on one account

Re: Nest vs Google Nest

MplsCustomer — Wed, 17 May 2023 22:33:39 GMT

@Wjones

The new Nest Aware subscriptions (which have been out for over 2 years) cover all of the cameras and doorbells in the same Google Nest "home/structure".

The old 1st Gen Nest Aware subscriptions cover only specific cameras and doorbells that are installed in the Google Nest app.

https://support.google.com/googlenest/answer/9681538

Re: Nest vs Google Nest

Lance_L — Wed, 12 Jul 2023 02:28:44 GMT

Hi Wjones,

I'm jumping in to ensure everything is good here. Have you seen MplsCustomer’s last response?

Here is a handy guide to What you get with a Nest Aware subscription.

Let me know if that helps.

I appreciate the help, MplsCustomer.

Best,

Lance

Re: Nest vs Google Nest

EmersonB — Sat, 15 Jul 2023 05:03:51 GMT

Hello everybody,

@Wjones, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, MplsCustomer and Lance.

Regards,

Emerson

Re: Nest vs Google Nest

Wjones — Sat, 15 Jul 2023 14:46:39 GMT

Things are all good now

Re: Nest vs Google Nest

Alex_S — Sat, 15 Jul 2023 18:39:31 GMT

Hey there,

As we've got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread soon. Should you have questions or other concerns in the future, you know where to find us. We’d be more than happy to assist you.

Cheers,
Alex