topic Re: Subscription in Subscriptions and Services

Subscription

Marto123 — Wed, 19 Jul 2023 22:28:18 GMT

My thirty day trial ended on 18 Jul and my subscription didn’t start. My camera has reverted back to three hour recordings. How do I get my subscription started.

Re: Subscription

EdmondB — Mon, 24 Jul 2023 02:47:02 GMT

Hello Marto123,

Thanks for posting here in the Community. To get the subscription started, you need to go to this link to purchase the Nest Aware Subscription. Make sure you sign in with the same email address that you used in the Nest or Google Home app.

Let me know if that helps.

Thanks,

Edmond

Re: Subscription

EdmondB — Thu, 27 Jul 2023 02:48:54 GMT

Hi there,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Thanks,
Edmond

Re: Subscription

EdmondB — Fri, 28 Jul 2023 02:54:17 GMT

Hey there,

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Regards,
Edmond