topic Re: Cannot find receipt in Subscriptions and Services

Cannot find receipt

poinds — Tue, 25 Jul 2023 16:40:45 GMT

I have a credit card charge on my Nest account on 7/10/23 for $53.30 and I cannot find the receipt. I need it for business purposes.

Re: Cannot find receipt

JillG — Tue, 25 Jul 2023 19:16:37 GMT

Hi @poinds

If you subscribed to Nest Aware via your Google Account you can get a receipt: Manage your Nest Aware subscription on the Google Store - Google Store Help

Click on the charge and it will open another box with the info you can save.

Re: Cannot find receipt

EmersonB — Mon, 31 Jul 2023 23:17:32 GMT

Hey everybody,

@poinds, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, have you contacted our support team? Were you able to check the link that JillG has shared? Let us know your update.

I appreciate the help, JillG.

Regards,

Emerson

Re: Cannot find receipt

EmersonB — Fri, 04 Aug 2023 05:11:51 GMT

Hi poinds,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Best,

Emerson

Re: Cannot find receipt

poinds — Fri, 04 Aug 2023 21:36:52 GMT

Thank you! I was able to find it!

Re: Cannot find receipt

EmersonB — Wed, 09 Aug 2023 06:15:47 GMT

Hello poinds,

Thanks for updating us. We're glad that you're able to find it. Let us know if you have more questions in mind.

Cheers,

Emerson

Re: Cannot find receipt

EmersonB — Tue, 15 Aug 2023 03:45:06 GMT

Hey poinds,

It's me again. I wanted to make sure that everything is covered here. Do you have any additional questions or concerns? In case you do, you know where to find us.

Thanks,
Emerson