topic Nest Aware History not available in Google Home on web browser in Subscriptions and Services

Nest Aware History not available in Google Home on web browser

LCCmgr — Thu, 10 Aug 2023 01:24:11 GMT

Hi,

We have a current Nest Aware subscription and can access video history through a browser OK using the Nest website: home.nest.com. However since all new cameras can only be added to Google Home our most recently purchased camera must be viewed within that site: home.google.com.

Within the Google Home APP I can vew video history via our Nest Aware subscription OK. But I want to access the Nest Aware history via a web browser. There are no options to do this. Can you advise why? Trying to find events I need to save on a tiny phone screen is not an option. I need to be able to view and save from the google home website.

I should add I am unable to view the video history of ANY of the 5 cameras (old or new) from within the Google Home website.

Thanks.

Re: Nest Aware History not available in Google Home on web browser

MplsCustomer — Thu, 10 Aug 2023 01:41:17 GMT

@LCCmgr

The home.google.com website has been in beta/"preview" status with very little change at all since October 2022, and only provides live-streaming access.

Google Nest's only blog post on home.google.com is this one from October 2022:

https://www.googlenestcommunity.com/t5/Blog/Check-out-your-cameras-on-the-web-with-Google-Home/ba-p/242119

You are not the only one who bemoans the lack of access to history.

Re: Nest Aware History not available in Google Home on web browser

EdmondB — Sun, 13 Aug 2023 20:50:47 GMT

Hello LCCmgr,

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

Thanks for the input, @MplsCustomer.

Regards,
Edmond

Re: Nest Aware History not available in Google Home on web browser

EdmondB — Wed, 16 Aug 2023 21:12:30 GMT

Hi there,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Thanks,
Edmond