https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/charging-me-the-second-time/m-p/535652#M8121 <P>my user id is reliabletrans123&nbsp; my name is roberto marrero&nbsp; &nbsp;you guys are charging me the second time</P> Sun, 29 Oct 2023 21:17:14 GMT reliabletrans12 2023-10-29T21:17:14Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/charging-me-the-second-time/m-p/535652#M8121 <P>my user id is reliabletrans123&nbsp; my name is roberto marrero&nbsp; &nbsp;you guys are charging me the second time</P> Sun, 29 Oct 2023 21:17:14 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/charging-me-the-second-time/m-p/535652#M8121 reliabletrans12 2023-10-29T21:17:14Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/charging-me-the-second-time/m-p/541870#M8168 <P>Hello reliabletrans12,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the community. We want to help you with your charge, but we need to be more specific. Are you referring to your Nest Aware subscription? How many Home structures do you have? Did you purchase a new one while you have an existing subscription?</P> <P>&nbsp;</P> <P>Once we have this information, we can better assist you.</P> <P>&nbsp;</P> <P>Looking forward to your response.</P> <P>&nbsp;&nbsp;</P> <P>Regards,</P> <P>Emerson</P> Thu, 02 Nov 2023 22:23:02 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/charging-me-the-second-time/m-p/541870#M8168 EmersonB 2023-11-02T22:23:02Z