topic Re: Nest Subscription in Subscriptions and Services

Nest Subscription

Bender58 — Thu, 02 Nov 2023 17:49:49 GMT

Google has to do something. I have been chased all over google and nest platforms to update my subscription. I am unable to update any credit card or add any other payment methods. We have spent numerous hours trying to get this rectified. This has been such a chore and with the amount of hours I have into this I am thinking of dropping the Nest completely. AI isn't the answer. Someone on the other end of the phone to help work through the problems would be a blessing.

Re: Nest Subscription

MplsCustomer — Thu, 02 Nov 2023 19:31:42 GMT

@Bender58

You could try the "Contact us" option under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

Re: Nest Subscription

Jenelyn_O — Mon, 06 Nov 2023 19:09:27 GMT

Hi folks,

@Bender58, thanks for reaching out. I just want to check if you managed to see the response above and get in touch with our support. Please let us know if you still need help, as we'll be willing to assist you further.

I appreciate the input, @MplsCustomer.

Best,

Jenelyn