topic Nest aware not recording and say I don’t have subscription in Subscriptions and Services

Nest aware not recording and say I don’t have subscription

Dbheat — Wed, 22 Nov 2023 00:42:10 GMT

I was just charged on Nov 16 for nest. I’ve had it for years. It now says I don’t have a subscription when I do troubleshooting. I’m

Re: Nest aware not recording and say I don’t have subscription

MplsCustomer — Wed, 22 Nov 2023 01:27:06 GMT

@Dbheat

You could try the "Contact Us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

Re: Nest aware not recording and say I don’t have subscription

EmersonB — Tue, 28 Nov 2023 22:29:43 GMT

Hi folks,

@Dbheat, thanks for reaching out here in the Community. To confirm, have you tried checking your credit card funds? Check if it has enough balance. Also, let us know if you've already contacted our support team about this.

I appreciate the help, MplsCustomer.

Regards,

Emerson