topic Recover history in Subscriptions and Services

Recover history

Coondod — Thu, 14 Dec 2023 02:55:26 GMT

Recover history

Re: Recover history

MplsCustomer — Thu, 14 Dec 2023 17:47:18 GMT

This Help topic describes what video history you get for each camera and doorbell with and without Nest Aware subscriptions:

https://support.google.com/googlenest/answer/13318581

Re: Recover history

EmersonB — Sat, 16 Dec 2023 22:21:51 GMT

Hi folks,

@Coondod, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, which Nest Camera do you have? How far is it from your Wi-Fi router? Do you have an active Nest Aware subscription? Try restarting your Nest Camera and Wi-Fi router.

Let us know how it goes.

I appreciate the help, MplsCustomer.

Regards,

Emerson