Nest Aware deleting footage without prior warning

KarlDutschke — Thu, 28 Dec 2023 03:27:18 GMT

Heads up to absolutely everyone out there using a Nest Aware Free Trial, who is looking to subscribe to either of the plans.

AS SOON as you subscribe, ALL previous footage/recordings will be deleted permanently - with absolutely no chance at retrieval. There is ZERO warning of this on any of the paperwork that you receive with your device, and online. The only mention of this is if you're moving from a higher tier plan to a lower one

It appears that Google/Nest has been aware of this issue for years now, and there is still absolutely zero attempt to remediate it
https://www.reddit.com/r/Nest/comments/fj3q44/psa_nest_aware_will_delete_any_clips_you_have/

Re: Nest Aware deleting footage without prior warning

HiveMinder — Fri, 29 Dec 2023 08:34:23 GMT

Nice, thanks for the heads up👍

topic Nest Aware deleting footage without prior warning in Subscriptions and Services

Nest Aware deleting footage without prior warning

Re: Nest Aware deleting footage without prior warning