topic Re: What do I need to replace with my nest securiety system in Subscriptions and Services

What do I need to replace with my nest securiety system

cjacobsenblietz — Tue, 26 Dec 2023 14:18:12 GMT

Hi,

I have used the nest security system for years and have done self monitoring. What is going to change with the dropping of next aware in April how will I be affected.

I have 3x nest cameras (not drop cams), 4x door monitors, 3x motion detectors, and a keypad to turn the alarm off.

Re: What do I need to replace with my nest securiety system

MplsCustomer — Tue, 26 Dec 2023 15:04:13 GMT

@cjacobsenblietz

The Nest Aware subscription service is NOT being dropped in April.

What is being dropped is support for Dropcams and for the Nest Secure alarm system, which includes Nest Guards, Nest Detects, and Nest Tags. I'm not sure how it will affect you, but this is Google Nest's post on the subject:

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449

Re: What do I need to replace with my nest securiety system

MarcF1 — Tue, 26 Dec 2023 16:25:16 GMT

Are you sure about the Nest Detects? Makes sense, but didn’t see Nest Detects mentioned anywhere in their official communication, unless I missed it.

Re: What do I need to replace with my nest securiety system

MplsCustomer — Tue, 26 Dec 2023 17:40:21 GMT

@MarcF1

We don't use Nest Secure; Google Nest's page on Nest Secure (https://support.google.com/googlenest/answer/9231739) says "The Nest Secure alarm system includes Nest Guard, Nest Detect, Nest Tag, and the Nest app."

Google Nest has this posting about Nest Detect:

https://support.google.com/googlenest/answer/9245824

Also, on the announcement link I provided above (https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449), another customer posted this:

"Update: I confirmed with ADT that the Nest Detect Sensors will not work with the new ADT hub..."

Re: What do I need to replace with my nest securiety system

Jenelyn_O — Mon, 01 Jan 2024 17:14:12 GMT

Hi everyone,

Thanks for reaching out — I'm sorry for the delay. Please let us know if you’re still having any questions or concerns, as we'll be willing to take a closer look at it.

I appreciate the inputs, @MplsCustomer.

Best,

Jenelyn