topic Re-Subscribing to Nest Aware in Subscriptions and Services

Re-Subscribing to Nest Aware

Rip90241 — Wed, 17 Jan 2024 15:39:39 GMT

I cancelled my Nest Aware subscription back in Sep-2023, now it's Jan-2024 and decided to subscribe again.

How do I reconnect my Google camera to Nest Aware. the camera doesn't have a USB port.

Re: Re-Subscribing to Nest Aware

MplsCustomer — Wed, 17 Jan 2024 17:14:01 GMT

@Rip90241

This is the Google Store link for subscribing to Nest Aware:

https://store.google.com/product/nest_aware

You could also try going to the Subscription Management page and see if there's still a subscription there that you could reactivate:

https://store.google.com/subscriptions

Your subscription should be for the same Google Nest "home/structure" where your camera is installed.

You don't mention which cameras you have; this Help page lists what you get with each subscription for each camera and doorbell:

https://support.google.com/googlenest/answer/13318581

Re: Re-Subscribing to Nest Aware

Rip90241 — Thu, 18 Jan 2024 14:58:09 GMT

I'm not sure who "MplsCustomer" is, but I want to say Thank You for you help yesterday. Everything seems to be working just fine with my re-instated Next Aware account and my Camera.

Thanks again.

Re: Re-Subscribing to Nest Aware

Jenelyn_O — Thu, 18 Jan 2024 17:31:12 GMT

Hi Folks,

@Rip90241, thanks for reaching out and for letting us know that the issue seems now resolved. Please feel free to create a new thread if you have any questions or concerns, as we'll be willing to assist you from there.

I appreciate your input, @MplsCustomer.

Best,

Jenelyn