topic Re: Cancel the free trial in Subscriptions and Services

Cancel the free trial

Lancewade — Tue, 30 Nov 2021 03:16:49 GMT

I was given a trial subscription for nest aware and I want to cancel it before it renew automatically. I have tried to follow the convoluted instructions to no avail. I don't want to extend the trial subscription for nest aware and you tube ( which I didn't ask for a trial subscription)

But both subscriptions automatically convert to a commitment I didn't ask for and now have to go through hoops and obstacles to get unsubscribed

Thanks for letting me vent and I appreciate if you can give me the details on how to Simply CANCEL!

Re: Cancel the free trial

Brad — Mon, 06 Dec 2021 23:29:51 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Cancel the free trial

jswanz — Tue, 07 Dec 2021 13:21:17 GMT

I also need help with this same topic.

Re: Cancel the free trial

Brad — Tue, 07 Dec 2021 16:15:40 GMT

Hey folks,

I am afraid I cannot assist you in canceling your subscription. But I can provide you the link that goes over how to cancel your Nest Aware subscription. Learn how to cancel your subscription through Google Store or through Google Play (if purchased through the Google Home app).

Please let me know if you need further assistance.

Best Regards,

Kalla.

Re: Cancel the free trial

Brad — Fri, 18 Feb 2022 18:45:37 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Cancel the free trial

Brad — Mon, 21 Feb 2022 19:26:24 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.