topic $130 charge from NEST. Not sure what this is for. in Subscriptions and Services

$130 charge from NEST. Not sure what this is for.

ggrajdura — Tue, 30 Jan 2024 01:40:45 GMT

Please tell me what this charge is for???

Re: $130 charge from NEST. Not sure what this is for.

MplsCustomer — Tue, 30 Jan 2024 02:07:25 GMT

Is it for your annual Nest Aware subscription renewal? The page below has Google Nest's current Nest Aware prices in the US, effective with renewals on or after Nov. 6, 2023. We got an email notice about this from the Google Store on Sept. 1, 2023.

https://store.google.com/product/nest_aware?hl=en-US&modal=upgrade-pricing

(We have had a Nest Aware Plus subscription since 2020, so ours covers all cameras and doorbells and will be $150/year when it renews.)

You can check your 2nd gen subscription(s) and history on the Subscription Management screen here:

https://store.google.com/subscriptions

If you have only 1st gen Google Nest cameras and doorbells and are using ONLY the Google Nest app and have a 1st gen Nest Aware subscription (which applies to specific cameras), I believe you can check your subscription history here:

https://store.nest.com/account/orders

Re: $130 charge from NEST. Not sure what this is for.

EmersonB — Fri, 02 Feb 2024 22:38:33 GMT

Hello everyone,

@ggrajdura, thanks for reaching out here in the Community. How's it going? Were you able to check your active subscription with the links shared above? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer.

Regards,

Emerson