topic Re: CVR problem in Subscriptions and Services

CVR problem

MsH — Thu, 16 Dec 2021 23:29:48 GMT

I have an active Nest Aware Plus subscription and all but one of my camera record 24/7. The one that doesn't has many grayed out bars that state "No activity detected". If I have Nest Aware Plus so why is this one camera recording event based? Video recording is turned on. I have a mesh wi-fi network with great coverage so it's not the network dropping out. Thanks.

Re: CVR problem

Brad — Mon, 20 Dec 2021 17:26:19 GMT

Hey there,

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: CVR problem

Brad — Thu, 03 Mar 2022 18:41:02 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: CVR problem

Brad — Fri, 04 Mar 2022 18:55:52 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.