topic Re: Nest aware payments in Subscriptions and Services

Nest aware payments

Calvin1822 — Thu, 16 Dec 2021 10:26:15 GMT

Re: Nest aware payments

Dansquestions — Thu, 16 Dec 2021 15:57:01 GMT

What subscription issue are you having?

Re: Nest aware payments

Calvin1822 — Thu, 16 Dec 2021 16:16:30 GMT

Paid for a year sub on 2 cameras and just got notified of cut off because of no payment.

Re: Nest aware payments

Jay8 — Mon, 20 Dec 2021 12:53:47 GMT

I recently had the same thing, Nest mess up the subscription and then are super unhelpful and bully you onto the new and much lesser plans.

Re: Nest aware payments

Brad — Wed, 22 Dec 2021 19:02:48 GMT

Hey there,

I am sorry to hear that you are having payment issues. I unfortunately cannot assist you with them directly, you will need to reach out to Support. If you had a Nest Aware subscription, either your cameras do not have a good internet connection, or they may be on a seperate Home/structure. I would suggest restarting them, making sure they all have a strong wifi connection.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest aware payments

Jay8 — Wed, 22 Dec 2021 12:30:54 GMT

Same generic robotic **bleep** I got. YAWN

Re: Nest aware payments

Brad — Wed, 22 Dec 2021 19:05:20 GMT

@Jay8

Have you tried to see if your cameras have a strong wifi connection?

Best Regards,

Brad,

Re: Nest aware payments

Jay8 — Thu, 23 Dec 2021 08:11:38 GMT

What the F has camera Wi-Fi strength got to do with Nest aware payments? You’re an idiot Brad

Re: Nest aware payments

Dansquestions — Thu, 23 Dec 2021 11:25:30 GMT

Is Brad a bot?

Re: Nest aware payments

Jay8 — Sun, 26 Dec 2021 00:24:35 GMT

100%

Re: Nest aware payments

Brad — Tue, 18 Jan 2022 18:50:03 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.