topic Re: Outside Temperature in Nest Thermostats

Outside Temperature

DAR — Thu, 10 Aug 2023 17:15:52 GMT

Is the outside temperature determined by the thermostat or an app or is there a sensor in the HVAC unit?

Re: Outside Temperature

JillG — Thu, 10 Aug 2023 16:13:46 GMT

The outside temp is not from the thermostat. They use local temperature data that Google determines from local weather source in your area.

Hope that helps.

Re: Outside Temperature

DAR — Thu, 10 Aug 2023 17:14:47 GMT

Then why is the outside temperature in the Nest app always different than the Google app temperature? Is there some sort of a delay or is there a sensor in the HVAC unit?

Re: Outside Temperature

JillG — Thu, 10 Aug 2023 21:43:47 GMT

Not sure but I will check on this.

I know some users here have complained about the temperature being wayyy off for some locations.

I'll check with our support team and see if there more info I can find out...

Jill

Re: Outside Temperature

Markjosephp — Fri, 11 Aug 2023 03:05:30 GMT

Hello everyone,

Thanks for escalating this thread, @JillG.

@DAR, I appreciate you bringing this to our attention. In addition to what was mentioned, if your home's location is incorrect, your thermostat might not show the correct weather. Please check your home location using both the Nest app and your thermostat to make sure they both have the correct information.

In the Nest app:

On the Nest app's home screen, tap Settings.
Select Home Info.
Tap Address. You'll find your home's current address and its location on a map.
If the address is incorrect, tap on it to enter a new one. Then tap Nest or Done

On the Nest Thermostat:

Go to Settings > Location.
If it isn’t right, press the ring to open location settings. Select Location on the next screen and press the ring. Follow the thermostat’s instructions to set your location information again.

If no weather information is available for your home’s location or an incorrect forecast appears, visit https://goo.gle/34fQwaP for support.

Regards.

Mark

Re: Outside Temperature

DAR — Fri, 11 Aug 2023 17:53:30 GMT

I've come to the conclusion that one of the apps isn't updating properly or fast enough so that's why I'm getting different readings at times.

Re: Outside Temperature

Markjosephp — Sat, 12 Aug 2023 06:16:14 GMT

Hi DAR,

Got it. I appreciate you for checking on it. It looks like we can consider this one complete, unless I can help out with anything else. If there are none, feel free to create a new post for any questions or concerns with your Nest Thermostat in the future.

Regards,

Mark