topic Re: Anyone know about the ''Support for Works with Nest ending'' in Nest Thermostats

Anyone know about the ''Support for Works with Nest ending''

Frustratedddd — Thu, 07 Sep 2023 18:28:44 GMT

Just found this page on the Google site, does anyone know about it?

https://support.google.com/googlenest/answer/9293712

What exactly does this mean, a closure of the GOOD Nest app, and forced to use the Google app?

Re: Anyone know about the ''Support for Works with Nest ending''

MplsCustomer — Thu, 07 Sep 2023 18:43:55 GMT

No it does NOT mean support for the Google Nest app ended on Sept. 29, 2023. We are still using the Google Nest app in our home for our older cameras and doorbells.

"Works with Nest" was a way for allowing third-party devices to access and control our Nest products. We have never needed to use it.

You can use the "Works with Google Home" capability to get devices like Amazon's Alexa to work with Nest devices. We don't use that either, but there is some information about that in the link you shared.

Discontinuing "Works with Nest" is part of the following announcement:

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449

Re: Anyone know about the ''Support for Works with Nest ending''

Jenelyn_O — Sun, 10 Sep 2023 17:26:26 GMT

Hi folks,

Thanks for reaching out. I just want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate the input, @MplsCustomer.

Best,

Jenelyn

Re: Anyone know about the ''Support for Works with Nest ending''

Frustratedddd — Sun, 10 Sep 2023 17:45:47 GMT

Not sure really, just wanted to know if the GOOD Nest app will still be working in the future.

The Google app I find not so good.

Re: Anyone know about the ''Support for Works with Nest ending''

MplsCustomer — Sun, 10 Sep 2023 17:56:04 GMT

@Frustratedddd

We have been Google Nest customers since 2019, and are hoping that the good Google Nest app is NOT phased out until Google Nest app functionality is migrated to the Google Home app. (We can hope, can't we?)

Google Nest is just now getting ready to let customers try migrating specific cameras from the Google Nest app to the "Public Preview" version of the Google Home app (https://www.googlenestcommunity.com/t5/Blog/Nest-Cam-Indoor-1st-gen-expanded-support-rolling-out-in-the-Public-Preview/ba-p/451056). We're going to wait, because we also have Google Nest Outdoor Cameras and Nest Hello Doorbells.

Re: Anyone know about the ''Support for Works with Nest ending''

EdmondB — Tue, 19 Sep 2023 21:11:23 GMT

Hi everyone,

@Frustratedddd, checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.

Thanks for the input, @MplsCustomer.

Best,
Edmond