topic Changed wifi network, forgot thermostat pin in Nest Thermostats https://www.googlenestcommunity.com/t5/Nest-Thermostats/Changed-wifi-network-forgot-thermostat-pin/m-p/487045#M105210 <P>I changed my home WIFI, in the process I accidently deleted the thermostat from my account. I also forgot my pin and since it isn't on my account I cannot change it in the app. please help!</P> Tue, 03 Oct 2023 01:27:51 GMT mmch1ngon 2023-10-03T01:27:51Z Changed wifi network, forgot thermostat pin https://www.googlenestcommunity.com/t5/Nest-Thermostats/Changed-wifi-network-forgot-thermostat-pin/m-p/487045#M105210 <P>I changed my home WIFI, in the process I accidently deleted the thermostat from my account. I also forgot my pin and since it isn't on my account I cannot change it in the app. please help!</P> Tue, 03 Oct 2023 01:27:51 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Changed-wifi-network-forgot-thermostat-pin/m-p/487045#M105210 mmch1ngon 2023-10-03T01:27:51Z Re: Changed wifi network, forgot thermostat pin https://www.googlenestcommunity.com/t5/Nest-Thermostats/Changed-wifi-network-forgot-thermostat-pin/m-p/487387#M105256 <P><SPAN>If you can't control it using the app anymore, you'll need to reset it using a computer.</SPAN></P> <OL> <LI style="font-weight: 400;" aria-level="1"><SPAN>Connect the Nest Thermostat display via USB to a computer.</SPAN><SPAN><BR /><BR /></SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Verify that the Nest Thermostat mounts (appears as an attached drive icon).</SPAN></LI> </OL> <UL> <LI style="font-weight: 400;" aria-level="1"><SPAN>If the Nest drive will not mount: Restart the thermostat and the computer.</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>If the Nest drive still won't mount: Connect another device to the cable to see if it appears as an installed device.</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>If it doesn't appear, use a different cable/port/computer.</SPAN></LI> </UL> <P><SPAN>If the Nest drive is successfully showing up on your computer, can you see a technicalinfo.PLIST file? If you get this far let me know and I'll ask a community specialist to assist with next steps, as these can't be shared publicly in the community.</SPAN></P> Tue, 03 Oct 2023 19:52:36 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Changed-wifi-network-forgot-thermostat-pin/m-p/487387#M105256 David_K 2023-10-03T19:52:36Z