https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-nest-top-stainless-steel-doesn-t-turn-anymore/m-p/534624#M107387 <P>Hello Almeh,</P> <P>&nbsp;</P> <P>Thanks for letting us know about your broken Nest Thermostat ring. I'd be happy to take a look at this for you.<BR /><BR />Can you try performing a hard restart by pressing and holding its screen for 10 seconds until it shuts down? Then, wait for a few seconds until it's ready before turning the ring to navigate.<BR /><BR />Let me know how it goes.<BR /><BR />Regards,<BR />Mark</P> Fri, 27 Oct 2023 23:52:26 GMT Markjosephp 2023-10-27T23:52:26Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-nest-top-stainless-steel-doesn-t-turn-anymore/m-p/495220#M106995 <P>My nest top stainless steel doesn’t turn anymore</P> Sat, 21 Oct 2023 17:48:55 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-nest-top-stainless-steel-doesn-t-turn-anymore/m-p/495220#M106995 Almeh 2023-10-21T17:48:55Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-nest-top-stainless-steel-doesn-t-turn-anymore/m-p/534624#M107387 <P>Hello Almeh,</P> <P>&nbsp;</P> <P>Thanks for letting us know about your broken Nest Thermostat ring. I'd be happy to take a look at this for you.<BR /><BR />Can you try performing a hard restart by pressing and holding its screen for 10 seconds until it shuts down? Then, wait for a few seconds until it's ready before turning the ring to navigate.<BR /><BR />Let me know how it goes.<BR /><BR />Regards,<BR />Mark</P> Fri, 27 Oct 2023 23:52:26 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-nest-top-stainless-steel-doesn-t-turn-anymore/m-p/534624#M107387 Markjosephp 2023-10-27T23:52:26Z