https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-learning-thermostat/m-p/540684#M107784 <P>Hello RLaughbon,<BR /><BR />Thanks for reaching out here in the Google Nest Community Forum. I'd be happy to take a look at this for you.<BR /><BR />To make sure of your thermostat's configuration, can you post a picture of its wiring set up? Also, what type of HVAC system do you have? (Heat Pump, Conventional, etc.)<BR /><BR />I'll look forward to your response.<BR /><BR />Regards,<BR />Mark</P> Wed, 01 Nov 2023 04:01:22 GMT Markjosephp 2023-11-01T04:01:22Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-learning-thermostat/m-p/495897#M107000 <P>I have a new thermostat, same as the old one but new; just placing it where the old was; one of the wires goes to a “*” attachment on the lower right side of the bracket. Installation instructions don’t show a wire going to this connection. What’s wrong?</P> Sat, 21 Oct 2023 20:31:20 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-learning-thermostat/m-p/495897#M107000 RLaughbon 2023-10-21T20:31:20Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-learning-thermostat/m-p/540684#M107784 <P>Hello RLaughbon,<BR /><BR />Thanks for reaching out here in the Google Nest Community Forum. I'd be happy to take a look at this for you.<BR /><BR />To make sure of your thermostat's configuration, can you post a picture of its wiring set up? Also, what type of HVAC system do you have? (Heat Pump, Conventional, etc.)<BR /><BR />I'll look forward to your response.<BR /><BR />Regards,<BR />Mark</P> Wed, 01 Nov 2023 04:01:22 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-learning-thermostat/m-p/540684#M107784 Markjosephp 2023-11-01T04:01:22Z