topic Re: Error completing migration to Google Home in Nest Thermostats

Error completing migration to Google Home

PJFanatic — Sat, 04 Nov 2023 14:27:29 GMT

Put off migrating from Nest to Google Home. Attempting to finally migrate and receive an error "Oops! We encountered an error. Please try again."

I've tried in android (deleted Nest, restarted device, reinstalled Nest with the same issue. Tried using Google Chrome on PC with the same error.

Thoughts on the error and how to fixed?

MplsCustomer — Sat, 04 Nov 2023 15:11:04 GMT

Maybe there are problems right now on Google Nest's servers. This post reports a similar problem communicating with Google Nest's servers:

You could try contacting Support, using the link and instructions in the post below:

PJFanatic — Tue, 07 Nov 2023 01:04:19 GMT

All good. Issues had to do with having duplicate named profiles and couldn't migrate. Spine with a tech to come up with a workaround.

RenzJ — Thu, 09 Nov 2023 21:10:59 GMT

Hi everyone,

Thanks for visiting the Google Nest Community. I appreciate you posting and updating us on your efforts to address your concern about finding a fix.

If you have additional questions or concerns. You know where to find us.

Thanks for the input, @MplsCustomer.

Best,

Renz