https://www.googlenestcommunity.com/t5/Nest-Thermostats/Entry-Key-with-Hyphens-won-t-enter/m-p/49511#M10854 <P>We just moved into a new house which has the Nest Learning Thermostat installed.&nbsp; I have it hooked up to the Wi-Fi no problem.&nbsp; However, when adding to the Nest App the entry key supplied has a hyphen in it, like 999-BIRD.&nbsp; Nothing I do allows the hyphen to be entered on the entry key page of the app.&nbsp; Anyone experience this and have a work around or update?&nbsp;</P> Tue, 23 Nov 2021 17:25:26 GMT NBRDoug 2021-11-23T17:25:26Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Entry-Key-with-Hyphens-won-t-enter/m-p/49511#M10854 <P>We just moved into a new house which has the Nest Learning Thermostat installed.&nbsp; I have it hooked up to the Wi-Fi no problem.&nbsp; However, when adding to the Nest App the entry key supplied has a hyphen in it, like 999-BIRD.&nbsp; Nothing I do allows the hyphen to be entered on the entry key page of the app.&nbsp; Anyone experience this and have a work around or update?&nbsp;</P> Tue, 23 Nov 2021 17:25:26 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Entry-Key-with-Hyphens-won-t-enter/m-p/49511#M10854 NBRDoug 2021-11-23T17:25:26Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Entry-Key-with-Hyphens-won-t-enter/m-p/56719#M12599 <P>I also have this same problem and haven't found a solution. Does anyone have any ideas?</P> Sat, 04 Dec 2021 17:22:50 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Entry-Key-with-Hyphens-won-t-enter/m-p/56719#M12599 brian_a 2021-12-04T17:22:50Z