topic Re: Nest app won't accept 2nd thermostat in same home. in Nest Thermostats

Nest app won't accept 2nd thermostat in same home.

mjmcmullin — Sat, 16 Oct 2021 17:01:57 GMT

The first thermostat went in the app with no issues at all. The second one won't go at all. Spent 3+ hours on phone with tech support. The only solutions so far is to have two separate homes. So now I have to have the downstairs thermostat in one home and the upstairs in another home. This is beyond ridiculous. I've had this setup in a previous house with no issues at all. With the cost of these units, the app should work flawlessly.

Re: Nest app won't accept 2nd thermostat in same home.

Jake — Thu, 18 Nov 2021 19:08:47 GMT

Hey mjmcmullin,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest app won't accept 2nd thermostat in same home.

Jake — Tue, 23 Nov 2021 19:46:06 GMT

Hey mjmcmullin,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble connecting the device to the app, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Nest app won't accept 2nd thermostat in same home.

Jake — Wed, 24 Nov 2021 19:59:25 GMT

Hey mjmcmullin,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake