https://www.googlenestcommunity.com/t5/Nest-Thermostats/What-s-up-with-the-phone-what-s-up-with-the-phone/m-p/556758#M111290 <P>I spent an hour and a half on hold and never got to talk to anybody google has to have the worst customer service in the world.</P> Wed, 06 Dec 2023 23:45:28 GMT surdsuse52 2023-12-06T23:45:28Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/What-s-up-with-the-phone-what-s-up-with-the-phone/m-p/556758#M111290 <P>I spent an hour and a half on hold and never got to talk to anybody google has to have the worst customer service in the world.</P> Wed, 06 Dec 2023 23:45:28 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/What-s-up-with-the-phone-what-s-up-with-the-phone/m-p/556758#M111290 surdsuse52 2023-12-06T23:45:28Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/What-s-up-with-the-phone-what-s-up-with-the-phone/m-p/557221#M111348 <P>Hello surdsuse52,<BR /><BR />Thanks for reaching out, and I'm sorry for the experience. I understand it can be frustrating to spend a significant amount of time on hold without reaching a resolution.<BR /><BR />You might consider reaching out through our other support channels via chat for help. But I'd be happy to shed some light on your situation here. If there's anything specific you'd like guidance on or if you have any questions, feel free to ask—I'm here to help!<BR /><BR />Regards,<BR />Mark</P> Thu, 07 Dec 2023 16:56:23 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/What-s-up-with-the-phone-what-s-up-with-the-phone/m-p/557221#M111348 Markjosephp 2023-12-07T16:56:23Z