Heat not working

Batesfam — Thu, 14 Dec 2023 15:15:45 GMT

My system says heating on the display. I can hear the system running, but no hot air is blowing out.

Re: Heat not working

zoeuvre — Mon, 18 Dec 2023 20:55:18 GMT

Hi Batesfam,

Yikes! Let's see what's going on. A few questions:

Are you located in North America or Europe?
What type of Nest Thermostat do you have?
Is the Nest thermostat newly installed?
Does the thermostat screen indicate that it’s actively calling for heating?
What type of furnace do you have? (gas, electric, etc.)
When did heating last work?
Did heating ever work with the Nest thermostat?
If not: Did the heating work with the previous thermostat?
Did you turn off the power to the HVAC system?
- Did you recently turn off any breakers?
- Have you recently experienced a brownout or blackout?
- Is there a light switch near the heater that controls an outlet?
Did you select the correct fuel type?
Do the LED lights blink on the HVAC control board? If yes, locate the light.
When was the last time you changed the furnace's air filter?
Have you experienced extremely cold weather lately?
Is this the first notable temperature drop of the year in the area?

I'll look forward to your response.

Best,

Zoe