topic can the nest thermostat be accessed google home not the app and not home.nest.com in Nest Thermostats

can the nest thermostat be accessed google home not the app and not home.nest.com

whitemhw — Sat, 30 Dec 2023 19:27:19 GMT

can nest thermostat be accessed google home not the app and not home.nest.com

this means i can log on to the google home web based (from desktop) and i see my nest cameras but i don't see the thermostats. How can i see the thermostats ?

Re: can the nest thermostat be accessed google home not the app and not home.nest.com

MplsCustomer — Sat, 30 Dec 2023 19:37:31 GMT

@whitemhw

The Nest Learning Thermostat and Nest Thermostat E get installed in the Google Nest app but then can be seen in the Google Home app, while the Nest Thermostat gets installed and can be seen only in the Google Home app.

I don't know whether thermostats can be accessed on the home.nest.com website, since we don't have any Nest thermostats

Many customers in this forum have reported that thermostats installed in the Google Nest app were not appearing in the Google Home app. Many of those customers had success with this workaround:

In the Google Nest app, create a new, temporary Google Nest "home/structure".

Go to the Google Home app and delete that new, empty Google Nest "home/structure". This action seems to force the 2 apps to sync and the thermostat(s) then appear in the Google Home app.

Re: can the nest thermostat be accessed google home not the app and not home.nest.com

whitemhw — Sat, 30 Dec 2023 20:23:07 GMT

i can see and access them in the google home app on iPhone or i pad. i want to also to see it on my desktop computer

thx for your response

Re: can the nest thermostat be accessed google home not the app and not home.nest.com

zoeuvre — Sat, 06 Jan 2024 21:57:54 GMT

Hi whitemhw,

Thanks for posting. Only Nest Thermostat 2020 can be accessed and controlled through the Google Home mobile app. While Nest Learning Thermostat and Nest Thermostat E can also be accessed and controlled through the Home app, it requires you to set both thermostats on the Nest app first so they will appear on your Home app as well after you migrate your Nest account to Google. Currently, the Home app only supports the mobile version. So if you are unable to see the Nest Thermostats on the Google Home web-based interface on your desktop computer, it is likely that the desktop version of the Google Home website does not currently support direct access to or control of Nest Thermostats or perhaps you are not signed in to the right account, so you might as well double check.

Let us know if that helps.

Best,

Zoe