Thermostats not showing up in Nest App after updating iPhone

CReilly44 — Fri, 22 Dec 2023 14:09:58 GMT

I have 2 HVAC Systems in my house. Nest thermostats have been installed for years and I love checking them regularly with my iPhone. Recently updated IOS as I normally do, after the update I opened the APP and both thermostats are no longer showing up. I attempted to Add Product but cannot get an entry key on them since they are already installed. There has to be a way to get them back.

Re: Thermostats not showing up in Nest App after updating iPhone

Markjosephp — Mon, 01 Jan 2024 13:07:31 GMT

Hello CReilly44,

It sounds like you're experiencing some issues with your Nest Thermostats after a recent iOS update. That can be quite frustrating, but let's troubleshoot and get those thermostats back on track.

Have you tried restarting your iPhone? Sometimes a simple reboot can help refresh the connection between your phone and the Nest Thermostats. If that doesn't work, here are a few more steps you can try:

Ensure that your iPhone is connected to the same Wi-Fi network as your Nest Thermostats. If there are any connectivity issues, resolving them might help.
Verify that you are using the correct Nest account. Sometimes, multiple accounts or a login issue can cause devices not to appear.
Check for available home structures where the thermostats might be linked.

I hope one of these suggestions helps you regain control of your Nest thermostats through your iPhone.

Regards,
Mark

topic Re: Thermostats not showing up in Nest App after updating iPhone in Nest Thermostats

Thermostats not showing up in Nest App after updating iPhone

Re: Thermostats not showing up in Nest App after updating iPhone