topic Re: My Nest E thermostat says it needs to turn off to charge. how do I get it back on? in Nest Thermostats

My Nest E thermostat says it needs to turn off to charge. how do I get it back on?

ingridontario — Wed, 10 Jan 2024 20:40:41 GMT

My Nest E Thermostat says it has to turn off to charge. It's been off for a while. Anyone know how to fix it?

Re: My Nest E thermostat says it needs to turn off to charge. how do I get it back on?

TDK06 — Thu, 11 Jan 2024 14:51:36 GMT

You should be able to manually charge it. Pull it off it's base and you should see a micro USB plug on the back. Plug it in for .5 - 2 hours and you should be good to go again.

Re: My Nest E thermostat says it needs to turn off to charge. how do I get it back on?

ingridontario — Thu, 11 Jan 2024 20:26:25 GMT

Yes did that now it says not connected to power and the fan on my system is constantly running

Re: My Nest E thermostat says it needs to turn off to charge. how do I get it back on?

zoeuvre — Sun, 14 Jan 2024 00:25:45 GMT

Hi folks,

Thanks for chiming in, @TDK06.

@ingridontario, uh-oh! Are you located in North America or Europe? Gather the power readouts of Battery, VOC, VIN, and lIN your Nest Thermostat by going to its Settings > Technical Info > Power. Also, kindly remove the thermostat from its base, then check if the fan will turn on or stay on.

I'll look forward to your response.

Best,

Zoe