topic Re: Gen 1 Nest Updates to 72 degrees without schedule or learning in Nest Thermostats

Gen 1 Nest Updates to 72 degrees without schedule or learning

ryanbuckner — Wed, 03 Jan 2024 02:04:57 GMT

I have two Gen 1 Nest thermostats. I have factory reset them multiple times and turned off all schedules and learning capabilities. I have deleted all schedule points. Both thermostats randomly set the heat to 72 degrees multiple times throughout the day and night. It gets so hot at night I can't sleep.

I have tried:

factory resetting multiple times
removed all Alexa and Google integrations
cleared all learning
Deleted all schedule times

How do I stop the the thermostats from changing my heat setpoint?

Re: Gen 1 Nest Updates to 72 degrees without schedule or learning

Land1 — Wed, 03 Jan 2024 15:59:23 GMT

Nest internal battery might be on low charge .

Re: Gen 1 Nest Updates to 72 degrees without schedule or learning

ryanbuckner — Fri, 05 Jan 2024 11:57:50 GMT

How would that cause random heat set points to 72 over months? They are hard wired.

Re: Gen 1 Nest Updates to 72 degrees without schedule or learning

RenzJ — Sat, 13 Jan 2024 22:05:22 GMT

Hi everyone,

@ryanbuckner, thanks for posting here in the Google Nest Community. We're sorry for any trouble this may have caused you. Let's see what's going on. The Nest Learning Thermostat can learn your day-to-day schedule and adjust it accordingly. Auto-schedule learning is on by default. You can turn off this feature by going into your Nest.Thermostat, go to Settings Nest Sense Auto-Schedule(Turn off Auto-Schedule).

Thanks for input @Land1.

Keep us posted.

Best,

Renz

Re: Gen 1 Nest Updates to 72 degrees without schedule or learning

ryanbuckner — Sat, 13 Jan 2024 22:36:22 GMT

Thanks. I have turned off all:

auto-schedule
cleared every schedule dot
early on
cool to dry
sunblock
fan schedule

The only thing I have turned on is Airwave.

Re: Gen 1 Nest Updates to 72 degrees without schedule or learning

RenzJ — Tue, 16 Jan 2024 22:10:29 GMT

Hello ryanbuckner,

Thanks for the update. If you encounter any issues or concerns, feel free to let us know.

We're happy to help.

Cheers,

Renz