Cannot migrate Nest to Google.

jlockley — Thu, 11 Jan 2024 21:35:34 GMT

Attempts to migrate a Nest purchased before Google took over are failing, as Google wishes to confirm my identity with a text to the Youtube app (which I refuse to install.) on an IPad, which I do not have. Checking on use another method just loops back to the IPad request. Attempting to use the app on my Phone prompts a demand for my phone number, to which I do not believe Google has a right (although I assume they have it already..I have never provided it to them)

Re: Cannot migrate Nest to Google.

Markjosephp — Wed, 17 Jan 2024 19:23:34 GMT

Hello jlockley,

Thank you for reaching out and sharing your experience with the challenges you're facing while attempting to migrate your Nest account, particularly in light of the identity confirmation process imposed by Google.

We understand the frustration and inconvenience you're currently dealing with, especially when it comes to the reluctance to install the Youtube app on your iPad and concerns regarding the demand for your phone number. If there are any additional details or specific concerns you'd like us to highlight, please feel free to share them. Are you getting an issue migrating your account?

Check out the FAQs about accounts for the Nest app article. We are here to assist you throughout this process.

Best regards,
Mark

topic Re: Cannot migrate Nest to Google. in Nest Thermostats

Cannot migrate Nest to Google.

Re: Cannot migrate Nest to Google.