https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-NEST-3rd-gen-thermostat-connects-to-5-0-GHz-on-my-Xfinity-Gateway-and/m-p/578705#M115104 <P>There is no way on the Xfinity Gateway router to change the band to 2.4.&nbsp; When connected to 5.0 it loses connectivity to the PHONE Nest app and Google Home app on my iPhone.</P><P>&nbsp;</P><P>Somewhere here I was told to change the band or channel on the router so thermostat would connect via 2.4, but that is not an option on the router.</P><P>&nbsp;</P><P>Is there a way to change it on the thermostat or the iPhone 14+ with most recent update.</P><P>&nbsp;</P><P>The info on the thermostat always says connected to the app and to the wifi network, always.&nbsp; It says OFFLINE on the app on my iPhone often, is the issue.&nbsp; Yes I connect to the Next app through my Google account.</P><P>&nbsp;</P><P>BTW what I dont understand is the connection of the router to the thermostat a seperate connection than the thermostat to the app on the phone?&nbsp; Very confusing, if the phone is the problem then the connection of the phone to the thermostat is the problem, right?&nbsp; How can I change the way the phone connects to the app on the thermostat?</P> Mon, 22 Jan 2024 00:03:41 GMT Libertas 2024-01-22T00:03:41Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-NEST-3rd-gen-thermostat-connects-to-5-0-GHz-on-my-Xfinity-Gateway-and/m-p/578705#M115104 <P>There is no way on the Xfinity Gateway router to change the band to 2.4.&nbsp; When connected to 5.0 it loses connectivity to the PHONE Nest app and Google Home app on my iPhone.</P><P>&nbsp;</P><P>Somewhere here I was told to change the band or channel on the router so thermostat would connect via 2.4, but that is not an option on the router.</P><P>&nbsp;</P><P>Is there a way to change it on the thermostat or the iPhone 14+ with most recent update.</P><P>&nbsp;</P><P>The info on the thermostat always says connected to the app and to the wifi network, always.&nbsp; It says OFFLINE on the app on my iPhone often, is the issue.&nbsp; Yes I connect to the Next app through my Google account.</P><P>&nbsp;</P><P>BTW what I dont understand is the connection of the router to the thermostat a seperate connection than the thermostat to the app on the phone?&nbsp; Very confusing, if the phone is the problem then the connection of the phone to the thermostat is the problem, right?&nbsp; How can I change the way the phone connects to the app on the thermostat?</P> Mon, 22 Jan 2024 00:03:41 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-NEST-3rd-gen-thermostat-connects-to-5-0-GHz-on-my-Xfinity-Gateway-and/m-p/578705#M115104 Libertas 2024-01-22T00:03:41Z