topic Re: w5 code in Nest Thermostats

w5 code

Pebble — Sun, 05 Sep 2021 12:22:19 GMT

Hi. My thermostat keeps giving w5 code. Have tried all the restarting & resets etc including factory resets on both heat link & thermostat but w5 code keeps showing. Any help please 😊

Re: w5 code

Vincent — Sun, 05 Sep 2021 12:47:05 GMT

I have exactly the same problem. Please help.

Re: w5 code

AlexD — Mon, 25 Oct 2021 07:55:14 GMT

Hi @Pebble and @Vincent . I would be happy to try and assist if you still require it.

Make sure to try and restart the thermostat by going to Settings> Reset> Restart.

If the message still persists you can fill out this form so I can gather your details securely, and let me know once you've done it https://bit.ly/3oVDg4g . Make sure to include the display serial starting with 09A for the 3rd generation or 15A for the E version, the email associated with your Nest account and your full post address.Make sure to include your forum username in the "Social Handle" field.

Re: w5 code

CristianC — Wed, 27 Oct 2021 08:26:22 GMT

Hi there,

Just checking in. Have you had the chance to fill out the form?