https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat/m-p/604403#M117710 <P>Hi&nbsp;Mat1175,&nbsp;</P> <P>&nbsp;</P> <P>Uh-oh! I'm sorry to hear that your thermostat is still offline even though you've already tried to follow the troubleshooting steps. Are you located in North America or Europe? What type of Nest Thermostat do you have?&nbsp;And could you list down the steps you already did so I can take a closer look?&nbsp;</P> <P>&nbsp;</P> <P>I'll look forward to your response.</P> <P>&nbsp;</P> <P>Best,</P> <P>Zoe</P> Sat, 09 Mar 2024 16:22:17 GMT zoeuvre 2024-03-09T16:22:17Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat/m-p/603285#M117544 <P>Hi, my Nest thermostat is offline, i have tried all of the steps on the troubleshooting guide and it still won’t connect</P> Wed, 06 Mar 2024 12:40:05 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat/m-p/603285#M117544 Mat1175 2024-03-06T12:40:05Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat/m-p/604403#M117710 <P>Hi&nbsp;Mat1175,&nbsp;</P> <P>&nbsp;</P> <P>Uh-oh! I'm sorry to hear that your thermostat is still offline even though you've already tried to follow the troubleshooting steps. Are you located in North America or Europe? What type of Nest Thermostat do you have?&nbsp;And could you list down the steps you already did so I can take a closer look?&nbsp;</P> <P>&nbsp;</P> <P>I'll look forward to your response.</P> <P>&nbsp;</P> <P>Best,</P> <P>Zoe</P> Sat, 09 Mar 2024 16:22:17 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat/m-p/604403#M117710 zoeuvre 2024-03-09T16:22:17Z