topic Nest thermostat phone app malfunctioning in Nest Thermostats

Nest thermostat phone app malfunctioning

DFL — Fri, 12 Apr 2024 11:34:47 GMT

We have been gone several weeks from home. Now home, my Nest app on my iPhone shows one zone heating on (orange), but wall Nest stat indicates not heating. Temperatures on this zone, and the other zones are all accurate. Schedules all seem to be working correctly, only the app, for this one zone, is malfunctioning.

Re: Nest thermostat phone app malfunctioning

AxelD — Mon, 15 Apr 2024 19:54:59 GMT

Hi DFL,

Sorry to hear about that, but no worries, help is here. Please try the next troubleshooting steps:

Restart your Nest Thermostat
Check for updates in the App Store
Uninstall the Nest App and re-install it
Remove the Thermostat from the app and set it up again. (Perform this step, only in case the steps above don't work)

Please try these steps and let me know how that works.

Regards,

Axel.

Re: Nest thermostat phone app malfunctioning

DFL — Tue, 16 Apr 2024 23:37:57 GMT

Thank you for taking the time to lend a hand and help out!