topic Re: System not comparable with google nest in Nest Thermostats

System not comparable with google nest

Jolie617 — Wed, 08 May 2024 17:52:49 GMT

I just got my best in the mail today and was so excited, however when I went to install it, it tells me my system is incompatible. I was wondering if anyone could tell me why and if there is anything I can do to make it compatible?

My current thermostat is conventional/ heat pump and the wires go into the spots for the heat pump for R/C, R, O/B, Y, G, C.

Re: System not comparable with google nest

moralesvicente — Sat, 11 May 2024 20:04:33 GMT

Hi Jolie617,

Thank you for taking an interest in our community. It seems like you might be having some doubts about the thermostat’s compatibility. No worries; I'm here to help you.

Could you attach a picture of your previous thermostat’s wiring system? With this information, I will have a better understanding of the situation.

Regards,

Daniel.