topic Re: Nest 3rd Gen Learn in Nest Thermostats

Nest 3rd Gen Learn

andrescarreno — Fri, 24 May 2024 14:06:42 GMT

The Base of my Thermostat (the base with the blue bubble level) is faulty and no longer working. I have searched everywhere and it cannot be found and without this base, I am unable to attach my Thermostat to the wall.

I would like to buy a replacement for the Thermostat base but cannot see where to do that. Is there any way I can get a replacement?

Thanks!

Re: Nest 3rd Gen Learn

Patrick_Caezza — Sat, 25 May 2024 01:00:34 GMT

@andrescarreno

Where are you located? In the US/Canada area or the UK/Europe area?

Re: Nest 3rd Gen Learn

andrescarreno — Sat, 25 May 2024 03:32:32 GMT

@Patrick_Caezza thank you for your prompt reply. I am in Toronto, Canada. Any ideas where I can buy a replacement base for my gen 3 nest?

Re: Nest 3rd Gen Learn

Patrick_Caezza — Mon, 27 May 2024 22:55:41 GMT

@andrescarreno

Unfortinlity they no longer offer the base for sale in the store.

Check to see if your thermostat is still in warranty here.

Google Nest Warranty Helper

If it is then you can open a trouble ticket.

If it isn't still in warranty then your best option is eBay.