topic Re: can't sign into https://home.nest.com in Nest Thermostats

can't sign into https://home.nest.com

Jeepr — Tue, 28 May 2024 03:58:57 GMT

Browser - chrome , OS - MAC,

endless loop:

nest login, Choose an account; nest login, Choose an account; nest login, Choose an account, nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account;

when is the fix date

Works fine with safari(spit) on same mac

also

why no label for this type of issue?

Re: can't sign into https://home.nest.com

David_K — Tue, 28 May 2024 08:33:49 GMT

This sounds like a browser related issue. Try these steps:

Clear cache & cookies - Google Account Help

Re: can't sign into https://home.nest.com

Jeepr — Tue, 28 May 2024 11:56:45 GMT

if that had worked I would not have posted the question

Re: can't sign into https://home.nest.com

MplsCustomer — Tue, 28 May 2024 16:34:45 GMT

@Jeepr

Whatever it is, it is not a universal or obvious issue. I can log into home.nest.com on my iMac (Sonoma 14.5) using Firefox 126.0.1 and Chrome (125.0.6.6422.113) with no issues.

Is it at all possible that the Google Account password you have saved in Chrome is incorrect, while the password saved in Safari is correct?

Re: can't sign into https://home.nest.com

Jeepr — Tue, 28 May 2024 22:19:59 GMT

I can use the google account to sign into fit bit

not

nest

Re: can't sign into https://home.nest.com

David_K — Wed, 29 May 2024 07:58:11 GMT

Does it still happen if you try in Incognito mode?

Browse in Incognito mode - Google Chrome Help

Re: can't sign into https://home.nest.com

Jeepr — Wed, 29 May 2024 12:26:21 GMT

make zero difference

Re: can't sign into https://home.nest.com

David_K — Tue, 04 Jun 2024 08:09:57 GMT

And if you try in Safari instead of Chrome?