https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-on-permanently/m-p/625658#M121102 <P>I recently updated my broadband provider and have since been having problems with my Nest. I successfully updated the settings and both my thermostat and HeatLink are connected, but the heating is on permanently.&nbsp;</P><P>Troubleshooting steps so far (without success):</P><UL><LI>Factory reset thermostat</LI><LI>Restarted HeatLink</LI><LI>Checked heating schedule (hot water scheduled to come on, but heating not scheduled)</LI><LI>Learning themostat mode off</LI><LI>Checked Eco mode heat setting</LI><LI>Put thermostat in both eco mode and Heat off, but heating fires on both settings</LI></UL><P>I’m at a loss, and currently have the boiler off altogether, but am having to switch it on every couple of days to get hot water.</P><P>Setup: Glowworm Combi Boiler + Gledhill unvented cylinder</P><P>HELP!</P> Wed, 12 Jun 2024 06:51:05 GMT Danhumby 2024-06-12T06:51:05Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-on-permanently/m-p/625658#M121102 <P>I recently updated my broadband provider and have since been having problems with my Nest. I successfully updated the settings and both my thermostat and HeatLink are connected, but the heating is on permanently.&nbsp;</P><P>Troubleshooting steps so far (without success):</P><UL><LI>Factory reset thermostat</LI><LI>Restarted HeatLink</LI><LI>Checked heating schedule (hot water scheduled to come on, but heating not scheduled)</LI><LI>Learning themostat mode off</LI><LI>Checked Eco mode heat setting</LI><LI>Put thermostat in both eco mode and Heat off, but heating fires on both settings</LI></UL><P>I’m at a loss, and currently have the boiler off altogether, but am having to switch it on every couple of days to get hot water.</P><P>Setup: Glowworm Combi Boiler + Gledhill unvented cylinder</P><P>HELP!</P> Wed, 12 Jun 2024 06:51:05 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-on-permanently/m-p/625658#M121102 Danhumby 2024-06-12T06:51:05Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-on-permanently/m-p/626080#M121184 <P>Try this to comfirm he Heat Link is working. Turn the display to low ie 10, then turn the display up to call for heat say 27, and listen for a click at the Heat Link. By turning the display up and down you should hear a click noise. You may need 2 people depending how fay the 2 are away.</P> Fri, 14 Jun 2024 15:04:11 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Heating-on-permanently/m-p/626080#M121184 Frustratedddd 2024-06-14T15:04:11Z