topic Nest App does not allow to setup a South America region zip code in Nest Thermostats

Nest App does not allow to setup a South America region zip code

smashingnacho — Mon, 24 Jun 2024 03:27:46 GMT

Hi,

I can’t understand why there are regions that are not listed in the Nest App to setup as your home.
I live in Argentina and cannot get to setup the same zip code I have for Google Home App in the Nest App.
so this carries many inconveniences as not being able to setup the right city / weather / time zone

is there any way out for this setup restriction?

Thanks!

Re: Nest App does not allow to setup a South America region zip code

SoriaD_ — Wed, 26 Jun 2024 18:06:14 GMT

Hello @smashingnacho

Thanks for reaching out to our community about your Nest App. Don't worry, I'm here to help you with that.

Could you share with me what type of device you are trying to control through this app? This is helpful to see if this device is available in your region.

Feel free to reply to my post with these details, and I will do my best to find a solution.

Best regards,

Douglas.

Re: Nest App does not allow to setup a South America region zip code

smashingnacho — Thu, 27 Jun 2024 15:03:21 GMT

Hi Douglas,
Thanks for reaching out.
My device is the following: Nest Learning Thermostat
Model Display-3.7
Serial # #############
Thanks

Re: Nest App does not allow to setup a South America region zip code

SoriaD_ — Fri, 28 Jun 2024 20:23:25 GMT

Hello @smashingnacho

Thanks for your reply. I'm happy to see you here.

Unfortunately, the Nest Learning Thermostat is not available in this region. That is the reason the Nest App does not reorganize your zip code.

One apologizes for all the inconvenience. You can share feedback with us about this situation on this page: Share Feedback with Google.

Feel free to post again in case you have another consultation. I will work with you to find a solution.

Best Regards,

Douglas.