https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-low-battery/m-p/631266#M122413 <P>Hi there!</P> <P>&nbsp;</P> <P>Sounds like your Nest thermostat is showing a low battery message even with the Power Connector installed. Let's get that fixed and keep you comfortable.<BR />&nbsp;</P> <OL> <LI><STRONG>What model of Nest thermostat do you have?</STRONG> Knowing the specific model can help narrow down potential causes.</LI> <LI><STRONG>Have you cleaned the contacts with a cotton swab?</STRONG> Dirty contacts can prevent the thermostat from receiving power from the base.</LI> <LI><STRONG>Charge the Nest Thermostat using a USB cable for almost 3 hours:&nbsp;</STRONG>Make sure you're using a standard USB cable and a power source like a wall charger or computer USB port.</LI> <LI><STRONG>Check Power Connector Installation:</STRONG> Ensure it's securely connected to the designated wires at your heating/cooling system.</LI> </OL> <P>&nbsp;</P> <P>Best Regards,</P> <P>Brandon.</P> Sun, 14 Jul 2024 19:00:39 GMT pereztzum 2024-07-14T19:00:39Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-low-battery/m-p/630685#M122296 <P>I have a Nest Thermostat with the Power Connector connected. Still getting low battery message. Shouldn’t the Power Connector fix this issue?</P> Thu, 11 Jul 2024 03:02:23 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-low-battery/m-p/630685#M122296 air750 2024-07-11T03:02:23Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-low-battery/m-p/631266#M122413 <P>Hi there!</P> <P>&nbsp;</P> <P>Sounds like your Nest thermostat is showing a low battery message even with the Power Connector installed. Let's get that fixed and keep you comfortable.<BR />&nbsp;</P> <OL> <LI><STRONG>What model of Nest thermostat do you have?</STRONG> Knowing the specific model can help narrow down potential causes.</LI> <LI><STRONG>Have you cleaned the contacts with a cotton swab?</STRONG> Dirty contacts can prevent the thermostat from receiving power from the base.</LI> <LI><STRONG>Charge the Nest Thermostat using a USB cable for almost 3 hours:&nbsp;</STRONG>Make sure you're using a standard USB cable and a power source like a wall charger or computer USB port.</LI> <LI><STRONG>Check Power Connector Installation:</STRONG> Ensure it's securely connected to the designated wires at your heating/cooling system.</LI> </OL> <P>&nbsp;</P> <P>Best Regards,</P> <P>Brandon.</P> Sun, 14 Jul 2024 19:00:39 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-low-battery/m-p/631266#M122413 pereztzum 2024-07-14T19:00:39Z