topic Re: No Entry Key Available in the Thermostat in Nest Thermostats

No Entry Key Available in the Thermostat

Mikado — Wed, 24 Jul 2024 18:57:54 GMT

I installed a new Nest thermostat . When I try to add a new device to the app, it asks for an Entry Key, also the app does not list a Nest Thermostat only the 2 other versions. The Nest Thermostat does not have an available Nest icon in Settings to get the key. Scanning the QR code sends me to Google Home which the device has already been added.

Re: No Entry Key Available in the Thermostat

CoolingWizard — Thu, 25 Jul 2024 01:35:01 GMT

@Mikado what model of the Nest thermostat are you installing? Nest Learning thermostat, Nest E Learning thermostat, or basic Nest Thermostat.

AC Cooling Wizard

Re: No Entry Key Available in the Thermostat

Mikado — Thu, 25 Jul 2024 11:19:41 GMT

The box has Nest Thermostat on it, so I would say basic

Re: No Entry Key Available in the Thermostat

tajennifer — Sun, 28 Jul 2024 18:28:37 GMT

Hi Mikado,

Thanks for posting. I'm sorry for the situation that you are experiencing with the Nest Thermostat and not finding the Entry Key. But don't worry, I can help.

Here's how to find the entry key:

Check the back of your thermostat: Look for a six-digit code below the QR code.
Use the in-app guide: If you can't find the code, open the app and tap "Find the code" or "Show me how" for visual instructions.

Once you have the entry key, you can proceed with the setup process.

Please let me know if you can find it or if you have more questions, I'll be more than happy to help.

Best regards,

Jenny

Re: No Entry Key Available in the Thermostat

CoolingWizard — Sun, 28 Jul 2024 22:25:13 GMT

@Mikado

The basic Nest Thermostat only works with Google Home App. The Google Nest Learning Thermostats work with the Nest App.

AC Cooling Wizard

Re: No Entry Key Available in the Thermostat

Mikado — Mon, 29 Jul 2024 11:01:27 GMT

Thank you for the info. This solves the questions!

Re: No Entry Key Available in the Thermostat

Rmina — Tue, 06 Aug 2024 12:12:39 GMT

Hello... My app was working until about a month ago when I was in a different state. At that point, when I open the app, the home thermostat didn't show up. So when I got to the house, I scanned the code in the thermostat to have it walk me through. When I got to key entry, it said it was already connected. So is there something I am missing? Thank you!

Re: No Entry Key Available in the Thermostat

CoolingWizard — Wed, 07 Aug 2024 02:27:28 GMT

@Rmina,

As long as you use the same Nest Login credentials your phone will link with your Google Nest Learning Thermostat your app will show you the home and thermostat. Make sure you are using the same login email and password that was used when you installed the thermostat.

AC Cooling Wizard