Cannot invite someone to my google nest family

Smp2000 — Fri, 09 Aug 2024 22:42:55 GMT

For some reason when I try inviting my property manager to join my nest family I keep getting an error message. I’ve looked everywhere for a number to call and there is nothing. I keep getting sent back the same useless pages. I am about ready to rip this thing off my wall. How do I talk to a human being??

Re: Cannot invite someone to my google nest family

MplsCustomer — Sat, 10 Aug 2024 00:57:45 GMT

@Smp2000

Does your property manager have a Google (gmail) Account? This is required. For some reason, if the person you're trying to invite does not have a gmail account, you get a misleading "Cannot send the invite right now" error message. (Customers have complained about this for years.)

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

topic Re: Cannot invite someone to my google nest family in Nest Thermostats

Cannot invite someone to my google nest family

Re: Cannot invite someone to my google nest family